Who We Are

lyxemarviont operates at 240 East Ln, Rockhampton QLD 4700, Australia. We're an educational platform focused on helping people understand financial ratios without drowning in textbook speak.

When we say "we," "us," or "our," we're talking about lyxemarviont. When we say "you," we mean anyone using our site or services.

Information We Collect

We collect different types of information depending on how you interact with our platform. Here's what that looks like in practice:

Information You Give Us Directly

• Your name and email address when you sign up for our learning programs
• Payment details when you enroll in courses (processed through secure third-party providers)
• Any messages you send through our contact forms
• Your feedback or survey responses if you choose to share them

Information We Collect Automatically

• Technical data like your IP address, browser type, and device information
• How you navigate our site — which pages you visit, how long you stay
• Cookies and similar tracking technologies (more on this below)
• Learning progress and interaction with course materials

How We Use Your Information

We're not in the business of selling your data. That's not our model and frankly, we find it a bit gross. Here's what we actually do with your information:

• Deliver the courses and educational content you signed up for
• Send you updates about your learning progress and course announcements
• Process payments and maintain transaction records
• Respond to your questions or support requests
• Improve our platform based on how people actually use it
• Comply with legal obligations under Australian law

Legal Basis for Processing (Australian Context)

Under the Privacy Act 1988 and Australian Privacy Principles (APPs), we process your personal information based on:

• Consent: When you sign up or opt into communications
• Contract performance: To deliver the services you've purchased
• Legal obligations: When required by Australian law
• Legitimate interests: To improve our services and prevent fraud

Who We Share Information With

We keep your data pretty close to the chest. But there are a few situations where we share information with trusted partners:

All these partners are required to protect your information and can only use it for the purposes we've specified. We don't just hand over your data to anyone who asks nicely.

International Data Transfers

Your data is primarily stored on servers located in Australia. However, some of our service providers operate internationally, which means your information might be processed in other countries.

When this happens, we ensure appropriate safeguards are in place — including contractual protections that meet Australian privacy standards. We don't send your data to countries with weak privacy laws without proper protection mechanisms.

Your Privacy Rights

Under Australian privacy law, you have several rights regarding your personal information. And unlike some companies, we actually honour these requests without making you jump through hoops.

Access and Correction

You can request a copy of the personal information we hold about you. If something's incorrect or outdated, let us know and we'll fix it.

Deletion

Want us to delete your data? We'll do it, unless we're legally required to keep certain records (like transaction history for tax purposes).

Opt-Out of Marketing

Every marketing email has an unsubscribe link. One click and you're done. No "are you sure?" guilt trips.

Data Portability

You can request your data in a format that's usable elsewhere. We'll provide it in a standard format like CSV or JSON.

Lodge a Complaint

If you're not happy with how we've handled your privacy, you can complain to the Office of the Australian Information Commissioner (OAIC). But we'd appreciate it if you contacted us first so we can try to fix things.

How We Protect Your Information

Security isn't just a checkbox for us. Here's what we do to keep your data safe:

• All data transmitted to our servers is encrypted using SSL/TLS protocols
• Passwords are hashed and salted — we can't see your actual password
• Regular security audits and vulnerability testing
• Access controls limit who on our team can see personal information
• Automated backups stored in secure, encrypted locations
• Monitoring systems to detect suspicious activity

No system is 100% secure (anyone who claims otherwise is lying), but we take reasonable and industry-standard precautions to protect your information.

Data Retention

We don't keep your information forever. Here's our general approach:

• Active accounts: We keep your data while your account is active
• Inactive accounts: After 3 years of inactivity, we'll contact you about deletion
• Transaction records: Kept for 7 years to comply with Australian tax law
• Marketing data: Removed immediately when you unsubscribe
• Support tickets: Kept for 2 years for quality assurance

If you close your account, we'll delete your personal information within 30 days, except where we're legally required to keep records.

Cookies and Tracking

We use cookies — small text files stored on your device. Most sites do. Here's what ours do:

Essential Cookies

These keep the site working. Without them, you wouldn't be able to log in or navigate properly. They're not optional.

Analytics Cookies

We use these to understand how people use our site. The data is anonymized. You can opt out through your browser settings.

Preference Cookies

These remember your settings so you don't have to adjust things every time you visit.

You can control cookies through your browser settings. Just know that blocking essential cookies will break some site functionality.

Third-Party Links

Our site might link to external resources or partner sites. Once you leave our lyxemarviont, this privacy policy doesn't apply anymore.

We try to link to reputable sources, but we can't control their privacy practices. Read their policies before sharing personal information.

Children's Privacy

Our services are designed for adults. We don't knowingly collect information from anyone under 18 without parental consent.

If you're a parent and believe your child has provided us with personal information, contact us and we'll delete it promptly.

Changes to This Policy

We might update this policy occasionally — usually when we add new features or when regulations change.

When we make significant changes, we'll notify you by email or through a prominent notice on our site. The effective date at the top will always reflect the latest version.

We won't reduce your rights under this policy without your explicit consent.

Data Breach Notification

If we experience a data breach that's likely to result in serious harm, we'll notify you and the OAIC as required under the Notifiable Data Breaches scheme.

We'll tell you what happened, what information was affected, and what steps we're taking to fix it. Transparency matters, especially when things go wrong.